Privacy Policy and Information Collection of Vietnam Lovely Travel Company
1. Purpose and Scope of Information Collection
When customers register to use the services of Vietnam Lovely Travel Company (the Company) on all information channels, the Company may collect customer information including: full name, gender, date of birth, address, email, phone number, interests… to understand customer needs, customer care and bring better services to customers.
Customers ensure that they provide accurate and legal information when requested and agree to provide. The Customer shall be fully responsible (in all cases, without any liability to the Company, whether in part or in whole) if the Customer Information provided to the Company is inaccurate or illegal.
2. Scope of Information Usage
The Company uses the collected Customer Information to:
- Customer care: provide feedback and feedback on service quality, handle issues related to the use of customer services or transactions between the Company and the customer;
- Provide advertising information: introduce services, promotions, promotions to customers;
- Send invitations, orders, thank you letters, birthday greetings;
- Other content that the Company is permitted to use Information not contrary to the law. After registering to use the service, customers are considered to have agreed to receive Emails and Messages that the Company may send to provide advertising information, customer care information. If the customer refuses, does not want to receive any Email or Message about advertising information, promotional programs from the Company or wants to adjust personal data, they can contact the Company according to the following information:
Vietnam Lovely Travel Company
Address: 03 Hung Hoa 3 Street, Hoa Cuong Nam Ward, Hai Chau District, Da Nang City / Email: oper.vietnamlovelytravel@gmail.com / Hotline: +84 93 586 38 23
3. Information Retention Period
The Company only retains Customer Information for the time necessary for the purpose for which the Information is collected or as required by the Contract or by applicable law.
4. Commitment to Protect Customer’s Personal Information
Vietnam Lovely Travel Company highly appreciates the trust of customers in choosing the Company to provide services. When customers provide personal information to the Company, customers understand and agree to the terms that the Company has stated above. The Company will always ensure and protect the privacy and security of customer’s personal information with the highest sense of responsibility. However, the Company does not guarantee that all Customer Information is absolutely secure and will not be liable for any unauthorized access from outside or information leaks from the customer’s side.
The Company commits not to trade customer information, not to sell, not to distribute customer’s personal information to any third party except in cases where the Company is obliged to provide customer information when there is a request/decision of a competent state agency according to legal regulations, or as necessary to prevent, detect violations and prosecute before the law to protect the rights of customers. We will be exempt from all liability related to information security in this case.
5. Changes to the Policy
This Privacy and Information Collection Policy may change. The Company will update any changes to this Policy on the website of Vietnam Lovely Travel Company and revise the “Last Updated” time below the Policy.
The new policy will change and apply from: 2024
We have added and updated on the website system, detailed link please visit at…