🍽 FOOD ALLERGY & DIETARY RESTRICTION POLICY

🍽 FOOD ALLERGY & DIETARY RESTRICTION POLICY

For guests joining tours with meals provided

1. 📌 Let’s Plan Together from the Start

To help ensure your safety and comfort, we kindly ask that you let us know about any food allergies or dietary restrictions at the time of booking. Early notice allows us to coordinate better with hotels, restaurants, and our local partners.

2. ✅ How We Support You

We always aim to support your needs as much as reasonably possible. This may include:

Informing restaurants, hotels, and guides in advance
Suggesting suitable meal options
Allowing time for guests to eat separately or bring their own snacks

Please note that due to local food preparation practices and ingredient availability, we cannot guarantee full accommodation or allergen-free kitchens.

(Image: Traditional meals – Vietnam)

3. ❗ What You Can Do to Stay Safe

Your health is our priority. We highly recommend that you:

Bring your essential medications (e.g. EpiPens, antihistamines) and keep them accessible
Prepare translation cards or use an app to explain your allergies in Vietnamese
Always double-check with chefs or waitstaff before eating
Inform your guide of any concerns during the trip

(Image: Vietnamese fresh spring rolls)

4. ⚖️ Limitations of Liability

Vietnam Lovely Travel and its partners will not be liable for:

Any allergic reactions or health issues resulting from food or drinks during the tour, especially if allergies weren’t disclosed in advance
Inability to meet specific dietary needs due to local limitations or supply constraints
Meals that are self-arranged or ordered outside of the organized tour program

5. 💬 Thank You for Traveling with Trust

We know that every traveler is unique — and that’s what makes every journey meaningful. Thank you for trusting us and sharing your needs with us. We’ll always do our best to support you with sincerity, respect, and care — just like a lovely local friend would.